Questions, answered.

Tap any WhatsApp button on this site. We chat, we send you options, you confirm. That is the whole flow — no separate account or booking portal.

Median response under 8 minutes during business hours (9am–9pm IST / 5am–5pm CET). For complex multi-city or visa cases, expect a 24-hour turnaround for the full quote.

For most domestic and intra-Europe flights, yes. For long-haul or special-fare tickets, ticketing can take a few hours due to airline back-office processing.

Yes — we book complex multi-city, open-jaw, and round-the-world tickets. Share the cities and dates and we will optimize the routing for price and time.

UPI, bank transfer (NEFT/IMPS), debit card, credit card, or international wire. Polish customers can also pay in EUR via SEPA. Payment links go through secure processors.

Flights and hotels: no booking fee beyond what airlines/hotels charge — we make our margin from our partners. Tours, visa, and corporate: a clearly disclosed service fee per the relevant page.

Yes. Indian customers receive GST-compliant invoices automatically. Corporate customers get consolidated monthly invoices.

Refundability depends on the underlying airline/hotel/operator policy. We disclose cancellation terms before you pay so you know exactly where you stand.

Schengen, UK, US, Canada, Australia, UAE, Saudi Arabia, Singapore, Malaysia, Thailand, Japan — and most other major destinations. Tell us where you need to go.

No travel partner anywhere can. Approval is the embassy or consulate decision. What we do guarantee: an honest upfront assessment of your odds, a complete document pack, and proper submission.

For most applications: 7–14 working days from VFS submission. We help you secure the earliest available slot at your nearest center.

Yes — student visas in particular are a core area for us. Work-permit cases require longer engagement; ask us about our process.

Packages are off-the-shelf — same itinerary for everyone. Custom tours are designed from scratch around your interests, pace, and budget. We don't reuse itineraries between customers.

Yes, freely. We expect 2–3 rounds of edits per draft. No back-and-forth fees, no judgment.

For most destinations we work with vetted on-ground partners. For a few core destinations (Kerala, Goa, parts of Europe) we run things directly.

Group rates start at 10 travelers. We coordinate flights, stays, and ground logistics so you do not have to. See the Group Travel service page.

Yes — Hashloom Travel Partner LLP is a registered limited liability partnership with offices in India and Poland. Travel insurance is sold through licensed partners.

Every booking gets a 24/7 WhatsApp line. Flight cancellation, missed connection, hotel issue — message us and we get on it.

Because real travel decisions involve trade-offs that portals reduce to a checkbox. A 60-second chat usually beats 30 minutes of comparison shopping.

You can — both offices have phone numbers — but most customers find WhatsApp faster and easier to refer back to.